Edward Collins - Food Industry Marketing Expert & Business Psychology Specialist
I help food businesses unlock the psychological secrets behind consumer behavior and B2B decision-making.
Let Me Tell You My Story
When people ask me what I do for a living, I usually get a puzzled look when I say I'm a food marketing psychologist. It sounds complicated, but it's quite simple: I help food businesses understand why people make the choices they do, whether that's a consumer picking a brand off the shelf or a restaurant owner choosing a new supplier.
I've been working in this fascinating intersection of psychology and food marketing for over five years now, and I can honestly say I'm more passionate about it today than when I first started. Currently, I'm a content strategist and business psychology specialist at Pentagon Food Group, where I get to apply everything I've learned to help real businesses solve real problems.
What draws me to this work isn't just the psychology, though that's endlessly fascinating – it's seeing how these insights can transform a struggling food business into a thriving one. There's something incredibly rewarding about helping a small artisanal producer understand why their customers are so loyal, or showing a food distributor how to build stronger relationships with their restaurant clients.
How I Discovered My Passion for Food Marketing Psychology
My journey into food marketing psychology wasn't planned. Like many people, I stumbled into my calling rather than deliberately choosing it. About five years ago, I was working in general marketing when I noticed something interesting: the food businesses that succeeded weren't necessarily the ones with the best products or the lowest prices. They were the ones who seemed to understand something deeper about their customers.
This observation sparked my curiosity. I started studying consumer behavior specifically within the food industry, and what I found was eye-opening. Food isn't just about nutrition or taste – it's wrapped up in our emotions, our memories, our social identities, and our deepest psychological needs. Once I understood this, I couldn't look at food marketing the same way again.
I began specializing in this area, diving deep into research about food psychology, consumer behavior, and business decision-making. The more I learned, the more I realized how much potential there was to help food businesses by applying these psychological insights practically.
What I've Learned About Food Marketing Psychology
Through my work at Pentagon Food Group and my ongoing research, I've discovered that successful food marketing isn't about manipulation or tricks. It's about genuine understanding. When you truly understand why people make the choices they do, you can serve them better, communicate more effectively, and build stronger relationships.
I've worked with businesses across the entire food industry spectrum – from small-scale organic producers to large restaurant chains, from food technology startups to established distributors. Each experience has taught me something new about the psychological dynamics at play in food businesses.
My Expertise: B2B and B2C Food Marketing Psychology
Working with B2B Food Businesses
One area where I've developed particular expertise is B2B food marketing. I've learned that business-to-business relationships in the food industry are far more complex psychologically than most people realize. It's not just about specifications and pricing – there are layers of trust, risk assessment, relationship dynamics, and strategic thinking involved.
I work with food suppliers, distributors, and service providers to help them understand these psychological undercurrents. For example, I've helped a food packaging company completely transform its approach to potential clients by understanding the psychological factors that influence procurement decisions. Instead of leading with technical specifications, we developed content that addressed the deeper concerns and motivations of their target buyers.
Some of the B2B areas where I focus include:
- Understanding how food businesses evaluate and choose suppliers
- Building psychological trust in B2B food industry relationships
- Creating content that speaks to the real concerns of decision-makers
- Analyzing the psychological stages of B2B food industry sales cycles
Understanding Food Consumers
On the consumer side, my work is equally fascinating but different. I've spent countless hours studying why people choose certain food products, how they make purchasing decisions, and what psychological factors influence their loyalty to particular brands.
What I've learned is that food choices are incredibly personal and emotionally driven. People don't just buy food – they buy comfort, status, health hopes, childhood memories, and social belonging. Understanding these deeper motivations is key to creating marketing that truly resonates.
I help food brands create marketing strategies that connect with consumers on these deeper psychological levels. This isn't about being manipulative – it's about being genuinely helpful and relevant to what people care about.
My consumer psychology work covers:
- The emotional triggers that drive food purchasing decisions
- How social influences affect what people choose to eat
- Why some food brands create passionate loyalty while others don't
- The psychological journey consumers go through when discovering new food products
My Work Across Multiple Food Industry Companies
My expertise in food marketing psychology isn't limited to just one company. I'm fortunate to work across several food industry businesses, each offering unique perspectives and challenges that continue to deepen my understanding of this fascinating field.
Pentagon Food Group has been incredible for developing my core expertise. The company's comprehensive understanding of the food industry, combined with my psychological insights, creates a powerful combination for clients across all food sectors.
Quayside Wholesale gives me exposure to the wholesale food distribution world, where I apply psychological insights to help understand retailer behavior, purchasing patterns, and supplier relationship dynamics. Working in wholesale has taught me how psychology operates differently in bulk purchasing decisions versus individual consumer choices.
Freshways CC focuses on fresh food solutions, which present unique psychological challenges around freshness perception, quality trust, and timing-sensitive purchasing decisions. This work has expanded my understanding of how urgency and perishability affect food marketing psychology.
Each of these companies teaches me something different about food industry psychology. I get to see how the same psychological principles apply differently across wholesale distribution, fresh food supply, and comprehensive food marketing services. This diverse exposure makes my insights more robust and applicable across the entire food industry spectrum.
My Approach: The Psychology behind the Strategy
Over the years, I've developed my methodology for analyzing and applying psychology in food marketing contexts. I don't believe in one-size-fits-all solutions because every segment of the food industry has its unique psychological dynamics.
How I Analyze Consumer Behavior
When I'm working on a consumer-focused project, I look at five key psychological dimensions:
Emotional Drivers: What emotions are connected to this food choice? Is it comfort, excitement, health anxiety, or social acceptance?
Social Influences: How do peer opinions, social media, and cultural trends affect this decision?
Cognitive Shortcuts: What mental shortcuts are consumers using? Are they relying on brand recognition, price as a quality indicator, or packaging cues?
Trust Building: What makes consumers trust this type of food product or brand? Is it transparency, certifications, or recommendations?
Decision Timing: When are consumers most open to trying something new or changing their habits?
My B2B Psychology Analysis Process
For business clients, I use a different but equally thorough approach:
Risk Psychology: How does this business evaluate risk when considering new food suppliers or products?
Relationship Patterns: What are the psychological stages this business goes through when building supplier relationships?
Decision-Making Structure: Who are the real decision-makers, and what psychological factors influence them?
Value Perception: How does this business define value, and what psychological biases affect their perception?
Real Results I've Helped Achieve
I'm proud of the tangible results my psychological approach has produced for Pentagon Food Group's clients. Psychology isn't just academic theory – when applied correctly, it drives real business outcomes.
For example, I worked with a food packaging company that was struggling to connect with potential restaurant clients. By analyzing the psychological concerns of restaurant owners when choosing packaging suppliers, we completely revamped their marketing approach.
Instead of focusing on product features, we addressed the deeper concerns about food safety, brand image, and operational efficiency. The result was a 40% improvement in lead quality within six months.
I've also helped several food brands improve their customer retention by understanding the psychological factors that drive brand loyalty in their specific market segments. When you understand why customers choose you in the first place, you can do more of what creates that connection.
Sharing Knowledge and Building Community
Beyond my work at Pentagon Food Group, I'm passionate about sharing what I've learned with the broader food industry community. I regularly post insights and observations on my LinkedIn profile, where I've connected with food industry professionals from around the world.
I believe that understanding psychology can benefit everyone in the food industry, not just my direct clients. That's why I share case studies, research insights, and practical tips that other food marketers can apply in their work.
I'm particularly interested in how the food industry is evolving and what that means from a psychological perspective. Consumer attitudes toward sustainability, health, technology, and transparency are all shifting, and I find it fascinating to analyze these changes through a psychological lens.
What I'm Exploring Now
The food industry never stops evolving, and neither does consumer psychology. Right now, I'm particularly interested in several emerging trends:
Sustainable Food Psychology: How do environmental concerns affect food choices, and what psychological barriers prevent more sustainable eating?
Technology and Food Decisions: How are apps, online ordering, and food technology changing the psychology of food choices?
Generational Differences: How do different generations approach food decisions differently, and what does this mean for food marketers?
Transparency Psychology: What level of supply chain transparency do consumers want, and how does it affect their trust in food brands?
Let's Connect
I genuinely love talking with other people who are passionate about the food industry. Whether you're dealing with a specific marketing challenge, curious about consumer psychology, or just want to discuss industry trends, I'm always happy to connect.
I believe that understanding psychology makes us all better at serving our customers and building successful food businesses. I'd love to be part of that conversation with you.
Connect with Me on Social Media
LinkedIn: www.linkedin.com/in/edwardcollins7
Follow for regular insights on food marketing psychology and industry trends.
Facebook: https://www.facebook.com/edward.cullins.35762
Connect for more personal insights and food industry discussions
Professional Collaboration
If you're interested in working together or learning more about how psychological insights can help your food business, you can reach out through any of these food industry companies where I contribute my expertise:
Pentagon Food Group: pentagonfoodgroup.co.uk
Comprehensive food industry marketing and business psychology services
Quayside Wholesale: quaysidewholesale.co.uk
Specialized wholesale food distribution with psychological market insights
Freshways CC: freshwayscc.co.uk
Fresh food solutions backed by consumer behavior analysis